Who we are
AMANAVU LTD, company number 17471435, with its registered office at 128 City Road, London, United Kingdom, EC1V 2NX, is responsible for personal information it receives through business enquiries. For privacy questions or requests, email account@amanavu.com or write to our registered office.
Information we use
If you email us, we receive your email address, name, message and any business details or attachments you choose to include. If your enquiry concerns an order, this may include an order reference and information about the issue. Please only send information needed to deal with your enquiry.
Our hosting and email services may process technical information such as IP addresses, browser details, access times and security logs to deliver and protect their services.
Why we use it
- Enquiries and supplier relationships: to respond, discuss products and maintain business correspondence. We rely on our legitimate interests in communicating and operating our business.
- Contracts: where you are personally entering into a contract with us, to take steps you request before a contract or to perform that contract.
- Legal requirements: to keep records or respond to requests where the law requires us to do so.
- Security: our legitimate interests in preventing misuse and keeping communications and services secure.
Providing information by email is voluntary, but we may be unable to answer an enquiry without the relevant details. We do not use this website to make automated decisions with legal or similarly significant effects.
Cookies and other websites
The website itself does not include advertising cookies or analytics scripts. Hosting or sign-in services may use cookies needed for security and access. If you follow a link to Amazon or another service, its own privacy and cookie information applies to activity on that service.
Who may receive information
Information may be handled by providers of business email, website hosting and IT support, and by professional advisers or authorities where necessary. We share only information relevant to the service, enquiry or legal requirement. We do not sell your personal information.
Service providers may operate outside the UK. Where a restricted international transfer is involved, applicable UK data-protection requirements and safeguards must be met. Contact us for information about the providers and any transfer arrangements relevant to your enquiry.
How long information is kept
We retain information for as long as it is needed to deal with your enquiry and any resulting business relationship. We consider the nature of the correspondence, whether follow-up is needed, and applicable record-keeping obligations or potential disputes when deciding when to delete it. We delete information when it is no longer needed for those purposes.
Your rights
Depending on the circumstances, you may request access to your personal information, correction, erasure, restriction of use or transfer of information to you or another organisation. These rights are subject to legal conditions and exceptions.
You can object to processing based on our legitimate interests. Email account@amanavu.com to exercise a right. We may need to confirm your identity before responding. If we ever rely on consent for a particular use, you may withdraw that consent without affecting earlier lawful processing.
You can also complain to the Information Commissioner’s Office (ICO). We welcome the opportunity to address a concern first, but you do not have to contact us before contacting the ICO.
Updates
We may update this notice when our website or information handling changes. The date below identifies the current version.
Last updated: 23 September 2026